Lean Auto Body

Book excerpt: Main street perceptions of the lean philosophy are that its concepts can only be applied to the manufacturing industry. But a body shop can be considered a production factory for repairs, and "lean" is about waste reduction, where waste is defined as any non value-added work within each operational process. Going lean can help eliminate hidden costs that drive down productivity and ultimately squander profit. This book is a how-to guide that provides a step-by-step approach to implementing lean in an auto body workshop.--Intro.