After much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective o

Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, coll

Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale ind

An important contribution to the literature of organizational behavior and communication, this volume explores the strategies and issues involved in conflict ma

New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dis