Managing Customer Experiences in an Omnichannel World
Download or Read eBook Managing Customer Experiences in an Omnichannel World PDF written by Taşkın Dirsehan and published by Emerald Group Publishing. This book was released on 2020-11-26 with total page 382 pages. Available in PDF, EPUB and Kindle.
Author | : Taşkın Dirsehan |
Publisher | : Emerald Group Publishing |
Total Pages | : 382 |
Release | : 2020-11-26 |
ISBN-10 | : 9781800433908 |
ISBN-13 | : 1800433905 |
Rating | : 4/5 (08 Downloads) |
Book Synopsis Managing Customer Experiences in an Omnichannel World by : Taşkın Dirsehan
Book excerpt: Managing Customer Experiences in an Omnichannel World explores how organizations integrating both the physical and virtual environments for consumers will enable them to effectively manage the customer experience.