The author‘s previous book, Transition to 21st Century Healthcare: A Guide for Leaders and Quality Professionals, provides a high-level view of American healt

This book explains why the fundamental structures of 20th century American healthcare have failed to keep up with American industry in terms of quality and cost

This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patien

Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research f

The author's previous book, Transition to 21st Century Healthcare: A Guide for Leaders and Quality Professionals, provides a high-level view of American healthc