Outsourcing - this term holds a promise of best-in-class service at low cost. But how do you realize this potential? Read this book, and you'll learn everything

With system landscapes becoming increasingly more complex, administering them efficiently is proving equally difficult. This unique new book provides you with c

Contains trends, statistical tables, and an industry glossary. This almanac presents over 300 profiles of outsourcing and offshoring industry firms. It also inc

System up and running, project complete? Think twice! Read The SAP Green Book to learn how to continuously align your business with IT, and understand how best

Through a series of case studies and surveys, the authors examine current sustainability trends in outsourcing and recommend how providers should prepare for in