Get the most out of your reference information systems and technology! Reference Services and Media meets the information challenges that overwhelm and assist u

This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve

Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal refere

This important volume presents a wealth of practical ideas for improving the art of reference librarianship. Reference Service Expertise provides pragmatic ways