Research Handbook on E-Government

Book excerpt: This unique Research Handbook offers an overview of contemporary electronic government and digital public administration and management, encouraging innovative inquiry and exploring new avenues for research in the field. Bringing together international scholars and researchers, the book illustrates the broad and changeable technological context of public organizations, public services and governance from a range of theoretical and methodological perspectives. Chapters investigate key developments in information technology, including social media, big data, cyberinfrastructure and blockchain technologies, and investigate their implications for the traditional goals and values of public administration and management. Examining timely subjects of discussion, including data sharing, public service transactions and trust, citizen engagement and tribal governances, chapters illustrate the global dimensions of technological governance in a variety of settings, including Brazil, Nepal, South Africa, the US, and Small Island Developing States. Representing global scholarship in the field, this Research Handbook is critical reading for scholars and researchers exploring the latest developments in e-governments, as well as graduate students in public management and administration. Public sector managers and policymakers will also benefit from its practical insights into utilizing information tech'In the last 25 years, e-government research has made significant progress from descriptive efforts to sound qualitative and quantitative analyses. This Handbook constitutes an exemplar of what e-government research currently entails, including topics such as collaboration, data sharing, citizen engagement, trust, security, privacy, emergent technologies, and the importance of context. Based on a global perspective, the Research Handbook on E-Government represents a comprehensive and diverse collection of current topics, critical reflections, and cases from around the world and I highly recommend it.'- J. Ramon Gil-Garcia, State University of New York at Albany, USnology in public administration.