Strategic Management of Professional Service Firms
Download or Read eBook Strategic Management of Professional Service Firms PDF written by Stephan Kaiser and published by Springer Science & Business Media. This book was released on 2010-11-19 with total page 211 pages. Available in PDF, EPUB and Kindle.
| Author | : Stephan Kaiser |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 211 |
| Release | : 2010-11-19 |
| ISBN-10 | : 9783642160639 |
| ISBN-13 | : 3642160638 |
| Rating | : 4/5 (39 Downloads) |
Book Synopsis Strategic Management of Professional Service Firms by : Stephan Kaiser
Book excerpt: Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketing as well as people, organizational and strategic issues. In understanding critical resources managers and partners will be able to effectively develop and exploit them. The book contains practical advice and offers a profound insight into the managerial excellence of service companies.
