Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client

Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides inv

The Oxford Handbook of Offshoring and Global Employment deals with a key issue of our time: How do globalization, economic growth and technological developments

The evolution of a rapidly growing mode of offshoring, captive centers: basic models, strategies, and case studies of Fortune Global 250 firms. In today's globa