Managing the Older Worker

Book excerpt: "Older workers are a tremendous resource for employers, but they are having great difficulty being accepted back into organizations. The main constant is conflicts and misunderstandings with young managers. To oversimplify, younger managers don't know how to manage older workers - and older workers don't know how to get what they need from younger managers ... We describe the opportunities that the rapidly expanding older workforce offers employers; the challenges that at present stand in the way of engaging these workers, particularly with their younger managers; and specific strategies and practices for younger managers to manage more effectively their older workers." - preface.