Understand, implement, and enjoy the fruits of the ISO 9001:2015 Quality Management System standard. This book deciphers the requirements into the principles th

This step by step guide to ISO 9000 presents an in-depth study of the 5 phases of certification, lists requirements for certification, and provides examples of

This book has been revised to coincide with the issue of the ISO 9001 Family of Standards by the same author. The intention is to improve the standard of auditi

The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 90

Manage the risk and maximize the reward! Risk. It's what business is all about. The key to success is to anticipating and managing the risks that can impact bus