Related Books
Language: en
Pages:
Pages:
Type: BOOK - Published: 2017-03-14 - Publisher: Anima Group
Take a behind-the-scenes look at the past, present, and future of IT Service Management and set your organization on a path to World-Class Service Desk and ITSM
Language: en
Pages: 459
Pages: 459
Type: BOOK - Published: 2017-03-21 - Publisher: Outskirts Press
This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is i
Language: en
Pages: 350
Pages: 350
Type: BOOK - Published: 2023-10-13 - Publisher: Packt Publishing Ltd
Develop and improve the service management capabilities of your organization or business with this comprehensive handbook Key Features A complete, pragmatic gui
Language: en
Pages: 338
Pages: 338
Type: BOOK - Published: 2009-05-11 - Publisher: John Wiley & Sons
A plain-English guide to managing IT from the customer's perspective Practical guidance on delivering and managing IT so that it meets the multiple needs and de
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2023-10-13 - Publisher:
The chapters will guide you through key information about various methods, best practices, frameworks that form the foundation for a service management capabili