Total Quality Management
Download or Read eBook Total Quality Management PDF written by John S. Oakland and published by Routledge. This book was released on 1996 with total page 480 pages. Available in PDF, EPUB and Kindle.
| Author | : John S. Oakland |
| Publisher | : Routledge |
| Total Pages | : 480 |
| Release | : 1996 |
| ISBN-10 | : 0750689250 |
| ISBN-13 | : 9780750689250 |
| Rating | : 4/5 (50 Downloads) |
Book Synopsis Total Quality Management by : John S. Oakland
Book excerpt: Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
