Wake Up Your Call Center

Download or Read eBook Wake Up Your Call Center PDF written by Rosanne D'Ausilio and published by Purdue University Press. This book was released on 2005 with total page 236 pages. Available in PDF, EPUB and Kindle.
Wake Up Your Call Center
Author :
Publisher : Purdue University Press
Total Pages : 236
Release :
ISBN-10 : 1557533873
ISBN-13 : 9781557533876
Rating : 4/5 (73 Downloads)

Book Synopsis Wake Up Your Call Center by : Rosanne D'Ausilio

Book excerpt: Annotation Fourth edition includes the Training Imperative, Self Service, Updated Statistics, and Expanded References.


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