Warranty Management and Product Manufacture
Download or Read eBook Warranty Management and Product Manufacture PDF written by D. N. Prabhakar Murthy and published by Springer Science & Business Media. This book was released on 2005-09-08 with total page 328 pages. Available in PDF, EPUB and Kindle.
Author | : D. N. Prabhakar Murthy |
Publisher | : Springer Science & Business Media |
Total Pages | : 328 |
Release | : 2005-09-08 |
ISBN-10 | : 1852339330 |
ISBN-13 | : 9781852339333 |
Rating | : 4/5 (30 Downloads) |
Book Synopsis Warranty Management and Product Manufacture by : D. N. Prabhakar Murthy
Book excerpt: The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the world’s leading experts in warranty management.