Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, a

This book explores a range of prospective avenues, models, and operational and strategic approaches to Lean Six Sigma (LSS), a contemporary Continuous Improveme

In response to the recent economy's woes, banks have placed a growing premium on reducing costs and improving operational efficiencies and many banks have turne

Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, a

Helping you to use Six Sigma and other tools in a wide range of financial service applications; this hands-on guide features actual experiences from frontline m