The Call Center Dictionary

Download or Read eBook The Call Center Dictionary PDF written by Madeline Bodin and published by CRC Press. This book was released on 2002-01-03 with total page 234 pages. Available in PDF, EPUB and Kindle.
The Call Center Dictionary
Author :
Publisher : CRC Press
Total Pages : 234
Release :
ISBN-10 : 9781578200955
ISBN-13 : 1578200954
Rating : 4/5 (55 Downloads)

Book Synopsis The Call Center Dictionary by : Madeline Bodin

Book excerpt: Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,


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