The Service-dominant Logic of Marketing

Download or Read eBook The Service-dominant Logic of Marketing PDF written by Robert F. Lusch and published by M.E. Sharpe. This book was released on 2006 with total page 478 pages. Available in PDF, EPUB and Kindle.
The Service-dominant Logic of Marketing
Author :
Publisher : M.E. Sharpe
Total Pages : 478
Release :
ISBN-10 : 0765614901
ISBN-13 : 9780765614902
Rating : 4/5 (01 Downloads)

Book Synopsis The Service-dominant Logic of Marketing by : Robert F. Lusch

Book excerpt: Presents a paradigm for the marketing discipline that is service-oriented, customer-oriented, relationship-focused, and knowledge-based, and places marketing, once viewed as a support function, central to overall business strategy. This book elaborates on this model to provide insight and commentary.


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For virtually all of the 20th century, the paradigm in marketing was founded on early economic thoughts, making goods and exchanges the focal point of economic