Wake Up Your Call Center
Download or Read eBook Wake Up Your Call Center PDF written by Rosanne D'Ausilio and published by Purdue University Press. This book was released on 2005 with total page 236 pages. Available in PDF, EPUB and Kindle.
Author | : Rosanne D'Ausilio |
Publisher | : Purdue University Press |
Total Pages | : 236 |
Release | : 2005 |
ISBN-10 | : 1557533873 |
ISBN-13 | : 9781557533876 |
Rating | : 4/5 (73 Downloads) |
Book Synopsis Wake Up Your Call Center by : Rosanne D'Ausilio
Book excerpt: Annotation Fourth edition includes the Training Imperative, Self Service, Updated Statistics, and Expanded References.