The Telco Churn Management Handbook
Download or Read eBook The Telco Churn Management Handbook PDF written by Rob Mattison and published by Lulu.com. This book was released on 2006-01-01 with total page 392 pages. Available in PDF, EPUB and Kindle.
| Author | : Rob Mattison |
| Publisher | : Lulu.com |
| Total Pages | : 392 |
| Release | : 2006-01-01 |
| ISBN-10 | : 9781411652033 |
| ISBN-13 | : 1411652037 |
| Rating | : 4/5 (33 Downloads) |
Book Synopsis The Telco Churn Management Handbook by : Rob Mattison
Book excerpt: Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.
