A comprehensive guide to the setup, execution and management of the Revenue Assurance function within telecommunications companies.This book provides readers wi

The long awaited guide to the practice of modern telco revenue assurance. Ratified by the GRAPA membership and available to the public for the first time. Learn

This cutting-edge reference represents a new phase in the talkRA project-an initiative dedicated to improving the discipline of revenue assurance (RA) for commu

Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattiso

This book constitutes the refereed proceedings of the 4th International Conference on Technology Trends, CITT 2018, held in Babahoyo, Ecuador, in August 2018. T