Customer Satisfaction
Download or Read eBook Customer Satisfaction PDF written by Nigel Hill and published by The Leadership Factor. This book was released on 2007 with total page 322 pages. Available in PDF, EPUB and Kindle.
| Author | : Nigel Hill |
| Publisher | : The Leadership Factor |
| Total Pages | : 322 |
| Release | : 2007 |
| ISBN-10 | : 9780955416118 |
| ISBN-13 | : 0955416116 |
| Rating | : 4/5 (18 Downloads) |
Book Synopsis Customer Satisfaction by : Nigel Hill
Book excerpt: This book does a tremendous job of bringing to life customer satisfaction and its significance to modern businesses. The numerous examples contained within the book's pages have proved a fresh and continuous source of inspiration and expertise as I work with my organisation in helping them understand why we should do what matters most to our customers and the lasting effect such actions will have on both our customer loyalty and retention. The authors are to be commended.
